Stelario Casino Terms & Conditions

1. Acceptance, eligibility and access

These Terms form a legal agreement between you and the operator of Stelario Casino. They apply to the website, mobile services, account facilities, games, payment functions and other services made available through the platform. If you do not agree with any part of these Terms, you must not use the website or open an account.

You must be at least 18 years old and legally permitted to use online gambling services in the place where you are located. You are responsible for checking the rules that apply to you before accessing the platform. We may ask you to confirm your age, identity, location or eligibility at any time. Access may be restricted where online gambling is prohibited or where the service is not available.

• You must provide accurate, current and complete information when registering or updating your account.
• You must use the service for your own personal purposes and not on behalf of another person.
• You must not allow anyone else to use your account, payment method or login details.
• You must not access the website if you are self-excluded, otherwise restricted from gambling, or unable to make informed decisions about your play.
• You must comply with all applicable laws, these Terms and any instructions displayed on the website.

We may refuse registration, limit access or decline a transaction where this is necessary for legal, security, verification, responsible gambling or operational reasons. We may also update eligibility requirements when laws, regulatory expectations or service arrangements change.

2. Accounts, verification and security

You may need to create an account to use some or all of the services. You are responsible for ensuring that the details in your account remain accurate. If your personal circumstances change, including your name, address, payment information or contact details, you should update the relevant information through the available account functions or support channels.

We may carry out customer, age, identity, location, source-of-funds or other checks. These checks may be completed when you register, before a payment is processed, when you request a withdrawal, or at another time. You must provide documents and information that are genuine, readable and relevant. Failure to complete a requested check may result in a transaction being delayed, an account being restricted, or services being withdrawn.

You are responsible for keeping your username, password, authentication details and devices secure. Do not disclose your login information to another person. If you believe that your account has been accessed without permission, contact us through the support method available on the website as soon as possible and change your password where possible.

You must not create multiple accounts for the purpose of obtaining an unfair advantage, avoiding an account restriction, misusing an offer or interfering with the operation of the platform. Where duplicate or related accounts are identified, we may review the activity and take appropriate action under these Terms and applicable requirements.

• We may suspend or close an account where information appears inaccurate, misleading or incomplete.
• We may restrict an account where there are concerns about fraud, collusion, money laundering, unlawful activity or misuse of the service.
• You remain responsible for activity carried out through your account unless you have promptly reported unauthorised access.
• Account closure does not remove obligations that arose before the closure, including obligations relating to lawful transactions or outstanding investigations.

3. Games, deposits and withdrawals

The games and features available at Stelario Casino may change from time to time. Game rules, eligible markets, minimum requirements, technical conditions and any applicable promotional terms will be displayed on the relevant page or within the service. You should review those rules before playing. If a game-specific rule conflicts with these Terms, the game-specific rule will generally apply to that game to the extent of the conflict.

You may only deposit funds using a payment method that you are authorised to use. Payment providers may apply their own terms, verification processes, processing times or fees. We do not control the policies of an external bank, card issuer, wallet provider or other payment service. A deposit may be rejected, held for review or reversed where required by the provider, applicable law or our security procedures.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and gambling outcomes are uncertain. You must not use a payment method belonging to another person or attempt to disguise the source of funds. We may request additional information before allowing funds to be used or paid out.

Withdrawal requests are subject to account status, identity checks, payment verification, game rules and any applicable legal requirements. We may return funds using an appropriate verified payment method. The availability of a particular withdrawal method may depend on your account, location and the payment providers supporting the service.

• You should check each transaction before confirming it.
• You must tell us promptly if you believe a transaction is incorrect or unauthorised.
• We may correct an obvious error, including an incorrect balance or game result, where permitted by law.
• Funds may be withheld or transactions reviewed where there is a reasonable concern about fraud, error, prohibited conduct or an incomplete verification process.
• Any offer, bonus or promotion is subject to its own displayed terms, including eligibility, expiry and play requirements.

Games are intended to be used for entertainment. We do not guarantee that the website, games or payment services will always be available, uninterrupted or free from technical faults. If a technical issue affects a game or transaction, we may investigate the event and take a fair and lawful corrective action.

4. Responsible gambling, privacy and acceptable use

Stelario Casino supports a responsible approach to gambling. Gambling should be treated as entertainment, not as a way to make money, recover losses or solve financial problems. Before playing, consider setting a budget, deciding how long you will play and stopping when your planned limit has been reached.

• Do not chase losses or increase your stakes to try to recover money.
• Do not gamble with money needed for rent, bills, food, savings or other essential expenses.
• Take regular breaks and avoid gambling when you are upset, tired or under the influence of alcohol or other substances.
• Use available account controls, deposit tools, time reminders or self-exclusion options if you need help managing your play.
• Seek independent support if gambling is affecting your finances, relationships, work, health or wellbeing.

You must use the platform lawfully and fairly. You must not interfere with the website, introduce malicious code, use automated tools without permission, exploit a software error, manipulate a game, collude with other users or attempt to gain an unfair advantage. You must not use the service for fraud, money laundering, harassment or any other unlawful purpose.

Our Privacy Policy explains how personal information may be collected, used, stored and shared in connection with the service. By using the website, you acknowledge that information may be processed for account management, verification, security, customer support, payment administration, responsible gambling and legal compliance. You should read the Privacy Policy before registering.

Responsible gambling requests may affect your access to the account or services. Where you ask for an account restriction or self-exclusion, you must not attempt to create another account or use another person's account to continue gambling. We may take action where we identify conduct that appears to avoid a responsible gambling measure.

5. Intellectual property, liability and changes

The website, including its design, text, graphics, software, logos and other content, is owned by or used with permission by the relevant rights holders. You may use the website only for personal, non-commercial purposes and in accordance with these Terms. You must not copy, modify, distribute, publish, sell, reverse engineer or otherwise misuse any part of the platform unless you have written permission or the law allows it.

To the extent permitted by law, we are not responsible for loss caused by events outside reasonable control, including telecommunications failure, internet disruption, device problems, payment provider issues, cyber incidents, maintenance, software faults or changes in law. Nothing in these Terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

You are responsible for the equipment, internet connection and software needed to access the service. We do not guarantee that the website will be compatible with every device or browser. Links to third-party websites or services may be provided for convenience. Third-party services are governed by their own terms and privacy policies, and we are not responsible for content or services that we do not control.

We may amend these Terms when necessary, including to reflect changes to the website, games, payment arrangements, legal requirements or responsible gambling practices. The updated version will be made available on the website. If a change materially affects your use of the service, you should review it before continuing. Your continued use after an updated version is published may indicate acceptance of the revised Terms.

Questions, complaints and applicable law

If you have a question, believe a transaction is incorrect or wish to make a complaint, please use the support or contact options displayed on the Stelario Casino website. Provide enough information for the matter to be reviewed, while avoiding the unnecessary disclosure of sensitive information. We may ask for further details to verify your identity and investigate the issue fairly.

These Terms are intended to be read consistently with the mandatory consumer protections and gambling laws that apply to you. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. The applicable jurisdiction and dispute process may depend on your location and the legal requirements applying to the service.